Purpose and Scope
These legal notices govern access to and use of the website nrg4cycling.co.uk (the “Website”). By browsing or using the Website, you agree to be bound by these notices, together with any additional terms and policies referenced herein.
Website Host
The Website is hosted and protected via edge, security and content-delivery services provided by:
- Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States.
- Cloudflare UK Ltd, County Hall, Belvedere Road, London SE1 7PB, United Kingdom.
Cloudflare provides infrastructure and security services and is not responsible for the content published on the Website or for the management of user relationships.
Intellectual Property
The Website and all of its content and features—including but not limited to text, graphics, logos, icons, images, videos, page layout, software and databases—are protected by intellectual property laws and are owned by or licensed to the Website operator. All rights are reserved.
You are granted a limited, non-exclusive and revocable licence to access and use the Website for your personal, non-commercial use. Any reproduction, representation, modification, adaptation, distribution or exploitation of all or part of the Website or its content, by any means and for any purpose other than personal, non-commercial use, is prohibited without prior written authorisation.
Names, logos and distinctive signs displayed on the Website may be protected by trade mark or other rights. No licence or right is granted to use any such signs without express permission from the rights holder.
Use of the Website
You agree not to:
- Use the Website in any manner that is unlawful, misleading, harmful, defamatory, infringing or otherwise objectionable.
- Attempt to gain unauthorised access to any portion of the Website, to other systems or networks connected to the Website, or to any services offered on or through the Website.
- Introduce viruses, malware, scripts, bots or other harmful code, or interfere with the proper working of the Website.
- Scrape, harvest or systematically retrieve data or content without permission.
Third‑Party Links
The Website may contain links to third‑party websites or resources. These are provided for convenience only and do not imply endorsement. We do not control and are not responsible for third‑party content, availability, security, accuracy or practices. Accessing third‑party sites is at your own risk and may be subject to the relevant third party’s terms and privacy policies.
Liability and Warranties
The Website is provided on an “as is” and “as available” basis. Although reasonable efforts are made to maintain accurate and up‑to‑date information and to ensure availability and security, no warranty—express or implied—is given regarding the completeness, accuracy, reliability, suitability, availability or uninterrupted operation of the Website or its content.
To the maximum extent permitted by law, we exclude liability for any indirect or consequential losses, loss of profits, loss of business, business interruption or loss of data arising from or in connection with the use or inability to use the Website. Nothing in these notices excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Personal Data and Privacy
Your personal data may be processed when you browse the Website, make an enquiry, create an account, place an order, subscribe to updates or interact with features of the Website.
Controller and Legal Framework
For the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018 (together, “UK data protection law”), the controller is the operator of the Website. Processing is carried out in accordance with UK data protection law and, where applicable, the Privacy and Electronic Communications Regulations (PECR).
Categories of Data
- Identification and contact data (such as name, email address, postal address, telephone number) when provided by you.
- Account and transaction data (such as login credentials, order details, billing information) where relevant.
- Technical and usage data (such as IP address, device identifiers, browser type and version, pages visited, time and date of visit, referrer URL) which may be collected through cookies and similar technologies.
- Communications data (such as messages and support enquiries) when you contact us.
Purposes and Legal Bases
- Providing and operating the Website, user accounts and services (performance of a contract or steps taken at your request).
- Processing orders, payments, customer support and service communications (performance of a contract; legal obligation for invoicing and accounting).
- Security, fraud prevention, network integrity and debugging (legitimate interests; legal obligations).
- Responding to enquiries and requests (legitimate interests; performance of a contract where applicable).
- Analytics and audience measurement to improve the Website (consent where required under PECR/UK GDPR).
- Marketing communications (consent, or legitimate interests where permitted, with an opt‑out available at any time).
Recipients and Transfers
Personal data may be shared with service providers acting on our behalf (for example, hosting, security, content delivery, analytics, payment and customer support providers). This includes Cloudflare for security and content delivery. Where data is transferred outside the UK, appropriate safeguards are implemented, such as the UK International Data Transfer Addendum to the EU Standard Contractual Clauses or another lawful transfer mechanism.
Retention
Data is retained only for as long as necessary for the purposes described above, and then securely deleted or anonymised. Typical retention periods include: enquiry records for up to 24 months; account data for the life of the account and a reasonable period thereafter; and transaction records for up to six years to meet tax and accounting obligations.
Your Rights
Subject to legal conditions and exemptions, you have the right to request access to your personal data, rectification, erasure, restriction of processing, data portability and to object to processing. Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
You can exercise your rights by contacting us using the contact facility provided on the Website. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.
Cookies and Similar Technologies
The Website uses cookies and similar technologies to operate, secure and improve the user experience. Cookies are small text files placed on your device. Some cookies are strictly necessary for the Website to function; others are used only with your consent.
Types of Cookies
- Strictly necessary cookies: required for core functions such as load balancing, security, form submission and session management. These do not require consent.
- Functional cookies: enhance usability (for example, remembering preferences). These may require consent.
- Analytics cookies: help measure and improve performance and understand how the Website is used. These are set only with your consent.
Cloudflare Cookies
As the Website uses Cloudflare services, Cloudflare may set strictly necessary cookies to support security and performance, for example:
- __cf_bm (typically expires after 30 minutes): bot management and traffic filtering.
- cf_clearance (may persist for up to one year): preserves proof of challenge passage for access to protected resources.
- __cfruid (session): rate limiting and troubleshooting for network traffic.
Your Choices
On your first visit, and at any time thereafter, you can manage non‑essential cookies using the cookie controls presented on the Website. You can also configure your browser to block or delete cookies. If you block strictly necessary cookies, parts of the Website may not function correctly. Your choices regarding non‑essential cookies will be respected and can be changed at any time.
Retention
Strictly necessary cookies are retained only for their functional lifetimes. Preferences and consent cookies are typically retained for up to 6–12 months. Analytics cookies, where used, are retained for no longer than 13 months.
Security
Reasonable technical and organisational measures are implemented to protect the Website and your personal data, including the use of reputable hosting, content delivery and security services. However, no method of transmission or storage is entirely secure, and you use the Website at your own risk. You are responsible for maintaining the confidentiality of your account credentials, where applicable.
Applicable Law and Jurisdiction
These legal notices, your use of the Website and any dispute arising from or related to them are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, without prejudice to any mandatory rights you may have as a consumer to bring proceedings in your local courts in Scotland or Northern Ireland.
The Website is operated in accordance with applicable UK law, including the Electronic Commerce (EC Directive) Regulations 2002, the UK General Data Protection Regulation, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
Changes to These Notices
We may update these legal notices to reflect legal, technical or business developments. Changes apply from the date they are published on the Website. You should review this page periodically to remain informed.
Contact and Effective Date
For questions about these legal notices or your personal data, please contact us using the contact facility provided on the Website.
Effective date: 8 December 2025